Order safely
BiBo Fashion is affiliated with the web shop Label. This means that it is safe and reliable to place your order with us. We only use www.bibofashion.eu for the sales of our products. Therefore, remember to check the URL at the top of your screen! You are only in our web shop when you see www.bibofashion.eu.
Placing an order with BiBo Fashion
At BiBo Fashion, you can place your order online, and it’s very easy!
Step 1 Place the item that you want to order in your shopping cart.
- To see our products, use the menu on the left side or use the search engine shown at the top right of the page.
- Select the article of your choice and click the button: “Add to Cart’’.
- Did you place all of your products in the shopping cart? Go to the shopping cart by clicking the link “Checkout’’ or through the “Shopping cart’’ at the top of the screen.
Step 2 Entering your personal information
- If you are ordering for the first time, we ask you to create an account. Do you already have an account at BiBo Fashion? If so, then you can log in with your user name and password. You do not have to fill in your personal information again. Next to this, you have the possibility to immediately pay without creating an account.
- To process your order, we ask that you fill in your address information.
- When you have a BiBo Fashion coupon code or gift certificate, you can cash it in here. Fill in the coupon or gift code and the discount will be automatically settled with the total amount.
Step 3 Choosing the shipping method
- Choose between the available shipping methods. Orders over € 50,00 for the Netherlands are free of charge, but outside of the Netherlands we may charge shipping costs depending on the country you want to send your order to. For more information, please see shipping.
Step 4 Choosing the payment method
- Next, choose the payment method. We accept iDeal, Credit card, PayPal, and Afterpay. For more information, please go to payment methods.
- Click the “Continue’’ button to complete your order.
Step 5 Overview of your order
- Check the details of your order
- Do you have a special request? If so, then fill it in here.
- Check the “I agree with the terms of agreement’’ box.
- Click the button “Place order’’ to complete your order.
- Depending on the method of payment, you will be forwarded to the payment provider that you have selected.
- After the payment, you will receive an order confirmation by e-mail.
Tracking your order
At BiBo Fashion, we send your order within 48 hours (on weekdays) through PostNL. You will receive a confirmation e-mail as soon as we have sent your order. If possible, we send your order through standard mail so that you do not have to be at home to receive it. With bigger orders, we will send it as a package and you will receive a track and trace code. When you are not home, you will find a note from PostNL saying either that the package was delivered at your neighbours, you can pick it up at the nearest post office, or they will try and deliver it at a different time.
Cancelling
If you wish to cancel your order, you can do this by sending us an e-mail to info@bibofashion.nl. If the order is already on its way or being prepared it is not possible to cancel the order and you will have to return it.
