How will my order be shipped?
Orders are shipped in discreet packaging via PostNL.
(The sender is listed on the label as B.F.)
Depending on the order, it will arrive as a parcel or a smaller package.
How do I return my order?
Return the item together with the invoice within 14 days after receipt. The return shipping costs are at your own expense. Would you like a different item or size? Then simply place a new order in our webshop. You can find all the details on our Returns & exchanges page.
My order has not been delivered yet. What should I do?
First, check that you entered the address correctly. The track & trace link shows where your parcel is. If your order is taking longer than expected, please contact our customer service at info@bibofashion.nl or call us on +31 (0)85-4018324.
I want to order an item, but my size is no longer available.
It is best to keep an eye on our website. We receive new deliveries from Addicted, ES Collection and PUMP every week.
Please note: sale items are being discontinued and will not be restocked.
I saw an item at Addicted or ES Collection that is not in your shop. Can you order it for me?
Yes, we can order anything that is offered on their website, provided the items are in stock. Please note: we cannot reorder sale items.
Would you like to order an item? Send an e-mail to info@bibofashion.nl stating the item code, colour and size, as well as your name and address. Once we have received your request, we will contact you and send you a digital invoice. Your order will be shipped as soon as we have received your payment.
